![]() It is recognized as a Device, but when I go to File Explorer, I can't see the drive. I just built a new PC and my WD 1TB Passport external hard drive shows up fine on my Mac laptop but won't appear on Windows 8.1. Check & repair the WD drive in Disk Utility 5. Install the latest WD drive unlock application 2. Trusted and loved portable storage.The My Passport portable drive is trusted to store the massive amounts of photos, videos and music you love.Available in an array of vibrant, fun colors, the sleek style fits comfortably in the palm of your hand, so you caneasily take your treasured content everywhere you go.Auto BackupAutomatically back up photos, videos, music and documents from your system. To fix WD My Passport for Mac not showing up, try these fixes: 1. My Passport for Mac 1TB stuck on preparing backup. I’m using my 1TB drive as a backup for my MacBook Pro, and it suddenly refused to stop working almost 6 months ago. It's just loading and loading and loading, forever without going anywhere. I've tried stopping the back up and starting again, but it won't stop, nevermind restart. Is there any possible way to access the file? My external hard drive is 1TB and used probably 500GB. Discussion Starter 1 My WD passport external drive is stuck at 118.09 of 178.76 mb copied and won't advance. It worked fine last week, I don’t know what happened. When I plugged the WD in, the external hard drive turned on with the light (not flashing) but it did not show up in the desktop, disk utility.
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